Home » Mexbound Info » Refund Policy
If you choose to cancel your policy , you must cancel your Mexico Insurance policy before the effective date to receive a full refund of the premium. Our refund rules are stated below:
Daily (Short Term) Policies
There are no refunds after the Effective Date for Short Term (Daily) Policies. In order to recieve a refund for a daily (short term) Mexico Insurance policy you must cancel your policy before it becomes active. All daily policies are considered fully earned on the effective date of coverage.
Multiple Entry Policies (6 month and 365 Day Policies)
Policies can be cancelled with a refund prior to the Effective Date of the policy or within 10 days after the Effective Date. Six-month and annual policies are fully earned on the 15th day after the policy's effective date. Cancellations made before this date will be prorated using the underwriters corresponding "per day" rate to calculate the earned premium. No refunds can be made after that time.
Please allow 3-5 business days for policy cancellations and credit card refunds.
Regardless whether you cancel a policy before the effective date or not, you will be charged a cancellation processing fee equal to half the amount of the policy fee.
In order to cancel your policy contact us at 1-800-222-0158