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Customer Care

Mexbound.com believes that what a company stands for is as important as what it produces. We provide our customers with numerous ways of obtaining information and providing us with their own feedback. We encourage customers to contact us with their comments, suggestions, stories or news tips. If you have any questions regarding coverage, policy details or information on your mexico insurance policy please feel free to contact us at the toll free number listed below to speak with a live agent.

Please do not call the phone numbers above to report a claim. If you need to report a claim click here

NOTE REFUND POLICY - Daily policies can be cancelled prior to the Effective Date, but there is a non-refundable policy fee. Six-month and annual policies are fully earned on the 15th day after the policy's effective date. Cancellations made before this date will be prorated using the underwriters corresponding "per day" rate to calculate the earned premium. No refunds can be made after that time. For complete information regarding our refund policy click here


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